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5

Todd and Chris the owners are the nicest guys. In fact, everyone here is great, including Sam who schedules and runs the front desk. I completely trust them and that is often hard to come by when it comes to having autos repaired. Having had so many bad experiences with other shops and dealers, these guys are refreshing. I now won't go anywhere else. They stand behind their work and when I've had a problem reoccur because of a bad part, they've covered the repair for free and stand by their warranty.

5

Had our 2002 PT Cruiser in here for major work. I know enough about cars, but it's not my everyday profession, and I don't have time to goof round throwing parts at what might be. Todd was very professional and up front with my cars problems. This PT has 108k miles on her and has been our baby since driving out of the showroom Super Bowl Sunday back in 2002. I scheduled the work online, and was emailed a reminder of date and time to bring her in. My first question was: how long until our car dies? My second question was: why is the cooling system gurgling after shutdown? Todd and his team went through the car top to bottom as I requested. He found a blown head gasket, no fun. He found a laundry list of todo's. The price was very, and I mean very reasonable for all the work. Now we have our PT back in good working order with a 2 year or 24k mile warranty on the work including 1 year of roadside assistance, that's awesome - who does that? I'm happy to say I have a new auto mechanic, I'm willing to share, be nice to them! PS: Nathen Huie was our PT's doctor, nice work Sir!

5

Take your car here. Todd, Sam, Chris and the gang are honest, hardworking and charge a fair price. They'll tell you what's wrong, and give you their best and won't gouge you. I've been going here for 3 or 4 years now with both domestic and foreign vehicles and their work is top-notch. You will not regret having your auto serviced by West Seattle Auto Works.

5

Have been driving around for a few months leaking oil. Knew the issue was not going to be kind to my wallet, but more scary was taking my car to someplace that might not do the job right and force me into something I'm trying to avoid right now...a car payment. Based on the universally positive reviews for WSAw, I made arrangements to bring my car in. Exchanged emails with Todd and got an idea of what to expect. They are busy, so took a bit of time to get on the calendar. I just got my car back and was really impressed by the whole crew in the shop. Nice guys who want to do good work and please the customer. Amazing the number of businesses that don't really grasp this concept. These guys are welcoming and it is a pleasure to do business with them. Greatly appreciated Jesse speaking to me on the phone while they had the car to explain what was going on and when he didn't know, he checked with the tech and called me back with answers. Have a small to do list of other things my car might need in the future, will keep these guys in mind for future work so I can keep going down the road worry free.

5

West Seattle Autoworks is the best mechanic shop I've worked with EVER! They are professional and trust worthy. They will go the extra mile and won't sell you a bill of goods. Building relationships is more important to them than anything and it shows. I would recommend them 100%.

5

Great team of trustworthy guys. Had them check out a used car we were going to buy. They know their stuff. The car has been going great and now we just see them for our regular oil changes!

5

Right on and Rockin!

5

Fair prices for great work, I wouldn't trust my family's cars to anyone else! Having a great mechanic you can trust is a really a minor miracle! No overcharging, no mysterious new problems with my car just knowledgeable guys. Highly recommend this place.

5

These guys are great. Very knowledgeable, customer service oriented and so nice! I've experimented with several other auto-shops and these guys are the best, they've done a great job with my Audi. They've been able to diagnose and fix my car when other shops could not then later, when a part was defective they replaced it at no cost even though it was labor intensive to do so. They are building a strong reputation making it a little more difficult to get an appointment, but they are worth the wait!

5

I've known Chris for years and he has always been a chivalrous guy. He and the team at West Seattle Autoworks are the firefighters of the auto business. They are honest, hardworking, fast , reliable and won't inflate costs! What more can you ask for? You will not be disappointing if you stop in! They pump through a good 15+ cars a day! All of this with a smile too! Love these guys! :)

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