WELCOME WEST SEATTLE BRAKE SERVICES CUSTOMERS!
WE'RE EXCITED TO JOIN FORCES AND CONTINUE THE QUALITY AND CARE YOU COUNT ON.

Mon - Fri: 8:00 AM - 5:00 PM
5

I recently brought my vehicle in for an issue with the AC compressor, and I couldn't be more satisfied with the experience. From the very beginning, the team was upfront, honest, and professional. They diaognsed and clearly explained the steps for repair, and provided a fair and transparent estimate. The work was completed on time, and the quality of the repair was excellentmy AC is now working perfectly. It's refreshing to find a shop that values integrity and takes pride in doing the job right. I highly recommend this place to anyone looking for reliable and trustworthy auto repair services.

5

I recommend WSA. I've taken my car in a few times. It is VERY important to me that a repair shop is Honest and Fair. This has been my experience here. Communication is great and always delivered in personable way. They answer my questions in a polite and patient manner.

5

Fast, responsive, reliable, and reasonably priced! All the things we look for, and everyone is super nice too.

Thank you for choosing West Seattle Autoworks, Sarah! It's fantastic to hear that you had such a positive experience with us. Our team takes pride in providing fast and reliable service while maintaining a friendly atmosphere. We look forward to serving you again soon!

- West Seattle Autoworks
5

Today was my first visit and the positive reviews I read about West Seattle Auto Works were true. Although a small shop their service compares to the dealership service centers who previously performed this work on my car. There was no waiting room so I chose to take the bus since there is a stop near the shop. They were busy when I arrived for my scheduled appointment and yet my car was ready earlier than anticipated. I did have trouble reaching them by the phone. This could have been my timing. After my experience today Im glad I was patient. After stopping in a few days ago to ask my question I got a quick response. I did not try txting them and should have. Im 62 and am still trying to break old habits. I had also reached out to the dealerships service center with the same question and haven heard back from they yet. With WSAW I felt like I was dealing with a business that cares about their customers and the work they perform. My car is 8 years old now and there is more work to be done. I plan to return to WS Auto Works to complete this work.

Thank you for choosing West Seattle Autoworks, VP! We are thrilled to hear about your positive experience. We apologize for any difficulty in reaching us by phone and thank you for sharing that with us! Texting is great but so is a phone call. We care very much about our West Seattle community and feel fortunate we get to have a small business here. Thank you for coming in and for your detailed review!

- West Seattle Autoworks
5

Competent and friendly--just great!

Thank you for your wonderful feedback! We strive to provide exceptional service, and we're delighted that you had a great experience with us.

- West Seattle Autoworks
5

After visiting another nearby repair shop where I felt like I was mansplained to and possibly pushed to do unneeded repairs, I found West Seattle Autoworks to be a breath of fresh air. Honest, friendly, not pushy, no mansplaining - they just got the needed repairs done efficiently. Ill be back the next time my car needs service!

Thank you, Susan, for choosing West Seattle Autoworks! We're glad you had a great experience with our team. We strive to provide honest and efficient service without any unnecessary upselling or especially mansplaining. No one needs that! See you next time!

- West Seattle Autoworks
5

The staff were always friendly and accommodating of daily and weekly schedules

We're glad to hear that you had a pleasant experience with our staff, Mark! It's our goal to provide excellent service and accommodate our customers' needs. Thanks for choosing us!

- West Seattle Autoworks
5

I took my car here around February to have a check up as it was hitting 100,000 miles and had been consuming some oil. I let them know I wanted to do a 100,000 mile service and address the oil consumption. They recommend starting with an inspection. The front desk person had to give me some bad news that there wasn't an oil leak and that my car was burning the oil. They also heard a noise that very concerning and would be very costly to diagnose and repair. We made a plan to track the oil consumption to see how much it was using. They never tried to sell me anything and were professional in delivering the news that the car would likely not last long. They were very honest and upfront. They very easily could have sold me more diagnostics or started throwing parts at it. Although they only did an inspection and oil change, their honesty allowed me to prepare to purchase a new car so it wasn't a surprise. I'll definitely recommend them in the future and plan to take my new car there for service.

5

WS Autoworks is the best!

5

Skilled repairs at a reasonable price. Outstanding communication.

Thank you for your review!

- West Seattle Autoworks
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