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5

When I called West Seattle Autoworks, which I found through the AAA website, with an urgent request, they got me into the shop that same day. I appreciated their proactive communication and efficiency in the repair.

5

These guys were amazing. Had my car ready ahead of schedule and saved me from having to get a different option for my work commute. Got the needed part faster than expected and were as professional as you can get. Huge thanks!

2.5

I was quoted for some that needed to be done and was told it would be one day. Of course, it took longer than that. They didn't test drive the vehicle after the work and when i picked it up and drove away it had a whine, like a bearing or belt was going out. I returned to the shop to ask about it was told the belt could be replaced and they can look at the pulleys to make sure. My question why wasn't this looked at when it was there in the first place. it is loud enough that someone should have questioned what is this noise. Now a return trip and who knows how much that is going to cost and the time to find the problem.

Thank you for providing a review of your experience. I understand that you would like to remain anonymous, however, I would like to look into what happened. If you are comfortable in doing so, please email me a [email protected]. I will also check in with our Service Advisor staff regarding what happened. Thank you!

- West Seattle Autoworks
5

I always feel well taken care of when I bring my car here. They noticed my tires needed to be rotated and made sure I had that done as well as my oil change.

5

Very honest and reliable mechanics! My go to shop in West Seattle.

Thank you for your review!

- West Seattle Autoworks
5

Very honest and reliable mechanics! My go to shop in West Seattle.

Thank you so much Stephen for taking the time to review your experience!

- West Seattle Autoworks
5

All around nice people.

Thank you for the kind words Mary!

- West Seattle Autoworks
5

West Seattle Autoworks has been great to me and my Subaru. They are transparent in the costs, I love that I have a chance to review all the details before approving the work to be done. They are low pressure and meticulous with the work. Elliott is also always a pleasure to deal with, he’s a keeper.

5

They did quality work for a very fair price all while being friendly, easy to contact, and willing to work with my busy mid-week schedule. Much appreciated!

5

Good experience. Very nice people and a pleasure to do business with.

Glad you had a good experience and appreciate your business!

- West Seattle Autoworks
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