I was quoted for some that needed to be done and was told it would be one day. Of course, it took longer than that. They didn't test drive the vehicle after the work and when i picked it up and drove away it had a whine, like a bearing or belt was going out. I returned to the shop to ask about it was told the belt could be replaced and they can look at the pulleys to make sure. My question why wasn't this looked at when it was there in the first place. it is loud enough that someone should have questioned what is this noise. Now a return trip and who knows how much that is going to cost and the time to find the problem.
Thank you for providing a review of your experience. I understand that you would like to remain anonymous, however, I would like to look into what happened. If you are comfortable in doing so, please email me a [email protected]. I will also check in with our Service Advisor staff regarding what happened. Thank you!
- West Seattle Autoworks