I think I found a new shop for major service on my truck; these guys are awesome! I used to take mine to Greg's in downtown Seattle and later Bellevue but the service and costs went downhill so I took it to a few other places, including Toyota of Seattle (the stealership), but was never thrilled. I contacted West Seattle Autoworks after reading Yelp reviews and because I live in West Seattle about replacing an alternator drive belt pulley with a customer supplied part and they said sure. Their communication was quick and to the point; the charges estimated were accurate and they were more than happy to answer unrelated questions. I will definitely be going back for future service needs to these guys!