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5

I took my Subaru in for a noise issue coming from the engine. It turned out to be something simple so my car was ready quickly. I could not pick it up right away and WSA was as always understanding. We have used their services for our Subarus since we moved here about 6 years ago.

Thank you for being a loyal customer, Susan! We're glad we could address your Subaru's noise issue efficiently. At WSA, we value your time and strive to provide excellent service. We look forward to assisting you with any future automotive needs for your Subarus for years to come!

- West Seattle Autoworks
5

5

The team at WSAW are great. We have been going to them for any of our car issues and they are easy to work with and always provide the best worry free service. We highly recommend them.

5

First visit to West Seattle Autoworks. Recommended by old friend. The team did a through job of checking our vehicle out for a long trip.

Thank you, Steve, for choosing West Seattle Autoworks! We're thrilled to hear that your friend recommended us and that you had a positive experience with our team. We pride ourselves on providing thorough and reliable service to ensure your vehicle is safe for your trip. We appreciate your feedback and look forward to serving you again in the future.

- West Seattle Autoworks
5

Always friendly and reliable. Making appointments is easy and the work is great. I feel lucky to have such a great shop in my neighborhood.

Thank you for the kind words, Jennifer! We're thrilled to hear that you always have a positive experience with us and that we are close by. We're grateful to have you as a loyal customer and we look forward to serving you again soon!

- West Seattle Autoworks
5

When I called West Seattle Autoworks, which I found through the AAA website, with an urgent request, they got me into the shop that same day. I appreciated their proactive communication and efficiency in the repair.

5

When I called West Seattle Autoworks, which I found through the AAA website, with an urgent request, they got me into the shop that same day. I appreciated their proactive communication and efficiency in the repair.

5

These guys were amazing. Had my car ready ahead of schedule and saved me from having to get a different option for my work commute. Got the needed part faster than expected and were as professional as you can get. Huge thanks!

2.5

I was quoted for some that needed to be done and was told it would be one day. Of course, it took longer than that. They didn't test drive the vehicle after the work and when i picked it up and drove away it had a whine, like a bearing or belt was going out. I returned to the shop to ask about it was told the belt could be replaced and they can look at the pulleys to make sure. My question why wasn't this looked at when it was there in the first place. it is loud enough that someone should have questioned what is this noise. Now a return trip and who knows how much that is going to cost and the time to find the problem.

Thank you for providing a review of your experience. I understand that you would like to remain anonymous, however, I would like to look into what happened. If you are comfortable in doing so, please email me a [email protected]. I will also check in with our Service Advisor staff regarding what happened. Thank you!

- West Seattle Autoworks
5

I always feel well taken care of when I bring my car here. They noticed my tires needed to be rotated and made sure I had that done as well as my oil change.

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