Everything from the scheduling to drop off, call back and pick up was great! With a massive snow dump the night before, Jesse and his team were all at the shop ready to go when I called to confirm my appointment. I was pleased to find my Corolla was in great shape after the CVI walkthrough, but I had lingering concerns about the breaks due to some grinding noises my wife had mentioned the week prior. Jesse mentioned the pads still had plenty left, but he noticed a little rust on the rotors. Not a huge concern, but it could be the reason for the grinding. Either way he was happy to take a closer look for us. With nothing new to report back after inspecting the brakes I picked up my car and was on my way. I would most definitely recommend West Seattle Autoworks to anyone, with ANY car, in West Seattle. Everyone I met there is courteous, professional and you get a comforting sense that you're working with people who are going to take great care of your car.