Mon - Fri: 8:00 AM - 5:00 PM
5

So I left a bad review on my last message for west Seattle auto works about my trunk issue. On 1/30 went to prep up the car, so I can take it back to the shop on 2/4. So I gave it another shot on fixing myself. Now it works properly. I disconnected the battery when I stored it since September. So by disconnecting the battery it reset the car electronics so it gave the electronic trunk to work. Sorry for the bad review auto works you guys did awesome work for diagnosing the problem.. I brought my 1989 Camaro in to Westseattle auto works in summer of 2015. It had a electrical issue with the trunk. The trunk is equipped with a pull down motor which sucks the trunk down. Long story short well they couldn't fix it. The shop charged me an outrageous fee for 185$ for diagnosis fee. They told me their a part thats not available to buy. So I found the part at the junk yard. Install myself still not working. So I suggest if you need electrical work? I will not recommend this shop. Poor service in electrical work...

5

The entire crew here are personable and friendly. I trust them to do all of the work on my vehicles. While no one likes spending money on auto repairs and maintenance it happens. They back up all of their work and I can't think of a single complaint after years of bringing them my business.

Thank you Tim!

- West Seattle Autoworks
5

If I could give them 6 stars I would. Honest, wonderful guys that go out of their way to fit you in when you are having a car catastrophe, and make sure when you don't need a part they won't charge you. For any person worried about a mechanic that will scam you, these guys honestly won't! I've been going there over a year and could not be happier! I recommend them to anyone.

5

I recently took my Jetta to West Seattle Autoworks to have the clutch repaired and was extremely happy with the level of service. Everyone I spoke with was very friendly and knowledgeable and Todd even took the extra time to show me my old clutch and explain why it had failed. The price they quoted for the work seemed very fair and they got my car repaired and back on the road in a timely manner. My experience with them was great and I'd highly recommend them!

5

I have trusted Todd & Chris with our families autos for 10 years. Consummate professionals who estimate accurately and always do the right thing. Fair pricing and great communication. I highly recommend WSA.

Thanks for the kind words, Dan!

- West Seattle Autoworks
5

I have been meaning to update this review - shortly after I wrote my original (maybe a week+) my car began to act up again. I called the next morning to let them know I was experiencing the same issue as before and I was able to drop it off within the hour and had it back the same day by 5PM (they provided a warranty on the parts due to the knowledge that some can be faulty, so it was switched out). I have not had any issues since and am still thankful I went to West Seattle Autoworks from the start! My car suddenly started to act up out of nowhere, and being new to the Seattle area, I asked a friends boyfriend who also lives in West Seattle to give me a recommendation for where to take it. Although I had to wait a few days to bring it in (which they were actually kind enough to give me suggestions of other auto body shops in the area that they trust), it was definitely worth it - probably the fastest I've had my car taken care of and great friendly service! I know I will be back if/when the time comes.

5

Todd and Chris the owners are the nicest guys. In fact, everyone here is great, including Sam who schedules and runs the front desk. I completely trust them and that is often hard to come by when it comes to having autos repaired. Having had so many bad experiences with other shops and dealers, these guys are refreshing. I now won't go anywhere else. They stand behind their work and when I've had a problem reoccur because of a bad part, they've covered the repair for free and stand by their warranty.

5

Had our 2002 PT Cruiser in here for major work. I know enough about cars, but it's not my everyday profession, and I don't have time to goof round throwing parts at what might be. Todd was very professional and up front with my cars problems. This PT has 108k miles on her and has been our baby since driving out of the showroom Super Bowl Sunday back in 2002. I scheduled the work online, and was emailed a reminder of date and time to bring her in. My first question was: how long until our car dies? My second question was: why is the cooling system gurgling after shutdown? Todd and his team went through the car top to bottom as I requested. He found a blown head gasket, no fun. He found a laundry list of todo's. The price was very, and I mean very reasonable for all the work. Now we have our PT back in good working order with a 2 year or 24k mile warranty on the work including 1 year of roadside assistance, that's awesome - who does that? I'm happy to say I have a new auto mechanic, I'm willing to share, be nice to them! PS: Nathen Huie was our PT's doctor, nice work Sir!

5

Take your car here. Todd, Sam, Chris and the gang are honest, hardworking and charge a fair price. They'll tell you what's wrong, and give you their best and won't gouge you. I've been going here for 3 or 4 years now with both domestic and foreign vehicles and their work is top-notch. You will not regret having your auto serviced by West Seattle Auto Works.

5

Have been driving around for a few months leaking oil. Knew the issue was not going to be kind to my wallet, but more scary was taking my car to someplace that might not do the job right and force me into something I'm trying to avoid right now...a car payment. Based on the universally positive reviews for WSAw, I made arrangements to bring my car in. Exchanged emails with Todd and got an idea of what to expect. They are busy, so took a bit of time to get on the calendar. I just got my car back and was really impressed by the whole crew in the shop. Nice guys who want to do good work and please the customer. Amazing the number of businesses that don't really grasp this concept. These guys are welcoming and it is a pleasure to do business with them. Greatly appreciated Jesse speaking to me on the phone while they had the car to explain what was going on and when he didn't know, he checked with the tech and called me back with answers. Have a small to do list of other things my car might need in the future, will keep these guys in mind for future work so I can keep going down the road worry free.

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