Aside from the great technical service they provide, I thought they also displayed a great level of professionalism when dealing with customer service. We had a minor communication issue on the day I was supposed to pick up the car. The general manager called be back and acknowledged the mistake that was made. He was polite, understanding, and professional during the call. Ultimately, he provided an unexpected discount for the minor inconvience to me. I thought that this exemplified the level of care and service that West Seattle Autoworks provides. Thanks again, Sam!