Seattle Auto Repair

Another positive experience, thank you!

Thought we needed a new starter. After extensive diagnosis they couldn’t recreate the same problem, though they found oil was overfilled, do drained and replaced. For sure thought we’d be paying for a few hours, but Total bill was only $85. Car now starts and runs great with no problem. They could have easily charged us $300+ And replaced with starter we didn’t really need. Never going anywhere else for car service!

Great communication, fast service, thank you!

Thorough and honest! The texting to update, provide info (even cost estimates) as well as to let you know when your car is ready and how to pick up after hours is amazing. Love supporting a neighborhood business, too!

Pre-sale inspection - they got the truck in on short notice and wrote up a thorough report. I'm counting the $ I spent as an investment in getting a better vehicle than the one they looked at; if you read the report carefully you can also learn a lot about what to look for on your own if you're looking to buy a particular model. I'd feel great about bringing a vehicle here for service based on my initial experience.

West Seattle Autoworks is fantastic! Very easy to schedule appointments. We take all our fleet vehicles here.

Great Fast Friendly & Honest Car Service Amazing people!

The three aspects of the service at West Seattle Autoworks that I appreciate and that I find invaluable are The quality of the work The honesty in relation to cost and the service provided and The detailed updates I receive as to the status and extent of the repairs. In addition, this is all accomplished while protecting their staff and clients in the midst of a viral pandemic

This week marks my second positive experience at West Seattle Autoworks- which can be a rarity with repair shops. I have always received helpful explanations without any condescension and have only been charged for/sold on truly needed repairs. Tech Chris in particular went above and beyond in customer service on the last visit, checking to make sure my vehicle was safe for an upcoming road trip. I definitely recommend them.

They have ALWAYS been honest with. The trust I have with them never leaves me doubting, or feeling like I was over charged. The quality of work is excellent as well. I’ve even had to go back with an issue with a job done and it was fixed immediately. Customer service like no other!