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5

These folks have serviced our vehicles in the past. I recently came in unannounced with a starting issue on my SUV. They were able to diagnose within 4 hours of my coming in and happily was able to do the repairs the same day. That is an outstanding level of customer service. I understand that not all repairs can happen on the same day but just knowing what the issue was only hours later was really nice.

So glad it all worked out in the same day! Thanks Thomas

- West Seattle Autoworks
5

Hey, not much needed doing but that is really the point right, I had written that these guys were able to perform $500 worth of work on my car without authorization because I believed it would be much more than that, but the fixed it for under $200. could not be happier, and they earned a lifetime customer. Oh, and contactless service is well thought out and easy as pie.

Thank you Sevrin! Always trying to stay up to date with the latest COVID guidelines as well as quality auto repair!

- West Seattle Autoworks
5

Great job as usual, and I appreciate the extra Covid precautions.

Thank you for being a returning customer!

- West Seattle Autoworks
4

Texting was ok but I would have liked being able to ask questions and speak with a tech or someone who understood what was going on.

Thank you for the feedback about texting. We need to keep in mind that sometimes a verbal conversation is better.

- West Seattle Autoworks
5

Awesome service, friendly people. Love getting text updates from them as well. Thanks so much!

5

I just can’t say how much I love WS AutoWorks! Every time they go well beyond what I expected abs go the extra mile to give remarkable service! They’ve fixed my dashboard when my kids kicked it in and charged me nothing before, and this time a simple cabin sir filter change revealed an old mouse nest that detailing the car had failed to remove the odor. I thought the smell would never leave, but WS AutoWorks may have cured it. I am so grateful you are here—it’s invaluable to have such a trustworthy and quality mechanic in town!

Thank you Jason for the review! Our West Seattle mice are crafty!

- West Seattle Autoworks
5

Easy to schedule and customer service is great. Never have had a problem with the work done on my car. Parking situation is not the best but they make it work. We each have a Subaru and they have been able to do all work so far. They provide a list of items covered during the periodic "check-ups" and let you know what need to be done in there future just like the "big guys".

I know, the parking! We do try and make it work and I know it's frustrating. Thanks for your kind review and trusting us with your Subarus!

- West Seattle Autoworks
5

I've been bringing my cars to Chris, Nathan and Todd for 20 years. Great guys, knowledgeable, honest and they all know their stuff. I highly recommend West Seattle Autoworks!!

Thank you Don! We are glad to have know you for 20 years too!

- West Seattle Autoworks
5

I highly recommend West Seattle Autoworks, their knowledgeable and Experience Techs are fantastic, and customer service is absolutely amazing. I have brought in 5 of my vehicles and I’m very very satisfied.

Thanks for trusting us with your fleet Stuart!

- West Seattle Autoworks
5

I quite literally limped into WS Autoworks as I was passing by, having car trouble, just days before Christmas. Coincidentally, I had been calling around to shops I had heard over the years in West Seattle and finding them all booked and none of them having loaners. I pulled in and spoke with the receptionist about my dilemma and she introduced me to the owner (+woman-owned business). Casey was super helpful and was able to work with my situation and the approaching holiday. The scope of the issues and the remedy options were very clearly and professionally presented. I am completely happy with the outcome and do highly recommend this shop!

Hey Cassie! Thanks for taking the time to review us and while I am sorry your car broke down right by our shop (especially at Christmas) it was wonderful meeting you! Kacie

- West Seattle Autoworks
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