Mon - Fri: 8:00 AM - 5:00 PM
5

West Seattle Autoworks is a busy shop, however they are friendly and provide accurate honest experienced service. My 2005 Honda Accord is a repeat client.

5

One of the engine belts snapped while driving in to work last Friday. I called West Seattle Autoworks and though they could not promise to get it fixed that day, they would look it over and see what if any damage had occurred. I got the car towed there by about 10:30 and by lunchtime I received a call that there was no additional damage and they would be able to replace the two belts and get me back on the road before the end of the day. By 4pm I was back on the road! Great service!

5

Brought my car in to replace some parts related to the broken dipstick and dipstick tube. Seemed sort of a rare occurrence to me but it turns out that it is common for my car. Chris was great and the work was completed without an issue and well within the amounts predicted, and I even received a call at noon that my car was fully fixed, oil change was completed and it was ready to be picked up. And, my prior experience with them was similar. So I am two for two!! How does that happen?

Thank you for coming back! A repeat customer is the best compliment

- West Seattle Autoworks
5

I so greatly appreciate the honesty, friendliness and excellent customer service from these guys. When so many other places, my car dealer included, gave me the run around, they got my problem solved quickly and efficiently. Highly recommend and will return for any future needs.

Thank you Aleric for trusting your car with us!

- West Seattle Autoworks
5

Absolutely the best and most genuine mechanics. They always exceed expectations.

Thank you so much Meg!

- West Seattle Autoworks
4

Eric was very friendly and professional. The office is clean and nice. The price for the work was reasonable.

Thank you for the kind words about Eric! We are lucky to have him

- West Seattle Autoworks
5

I was doing a routine spark plug change when one of my plugs broke off in my cylinder head. I reached out to WS Autoworks. They recommended a towing service, got my vehicle checked in, managed my expectations and then over delivered! They fixed my car in under three hours. Erick got me setup and Louis was my mechanic. I can't say enough good things about my experience with these guys and West Seattle Autoworks.

5

Fast and efficient communications about the problem and expeditious repair.

5

I have an old German sports car that I loving refer to as The Rattle Trap, but I sure to love to tinker with it and drive it around. Recently, I had a problem that exceeded my skill set. Having driven past West Seattle Autoworks I spied cars just like mine a time or two, I felt like that was a good sign! When I finally admitted defeat on a couple of blown fuel pump relays I decided to have the my little old car towed here. I sent them an email (through Yelp, and they got back to me really fast!) to warn them that an ancient trouble maker was on its way. Everyone I spoke with there seemed pretty excited to track down the problem! A few days later I had a diagnosis and I picked up my now perfectly running rust bucket! Really, it was a diagnosis of what they knew wasn't wrong, which I found really helpful! If you are into old German cars, you realize that knowing what the problem is NOT is half the battle. The charges were exactly what I expected and I felt super comfortable and confident through the entire experience. Things I love about this place: -timely updates -they texted me! (during the workday, I really appreciate this since I can't always find time to return a call) -clean and organized shop -friendly staff -clear repair cost explanation My other car is newer and really low maintenance, but for both of my rides West Seattle Autoworks will be my go-to from now on.

5

My "check engine" light went on at 11:30PM, which put me in a bit of a panic. I drove into WS Autoworks the next day and within 5 minutes, he was able to calm my fears and tell me exactly what the problem was. I made an appointment and when I brought my car in they did the repairs without trying to convince me that the car needed anything else (contrary to my experience at other shops). The charges were reasonable, the help was friendly and efficient! They are my first choice for auto repair!

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